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EMPLOYMENT OPPORTUNITIES

Being a plumber at Benjamin Franklin Plumbing isn’t just a job, it’s the opportunity of a lifetime. As one of the fastest growing residential service plumbers in NE Atlanta, we don’t just offer jobs at Benjamin Franklin Plumbing, we offer careers. We offer great pay, benefits and 401K. We also provide year-round work, equipped vehicles, technologically advanced equipment and a great work environment. All of this in addition to the industry’s best training and customer awareness program.

If interested, please fill out the form below.

employment-opportunities-image1Residential Service Plumber

  • Install/replace/repair fixtures and water heaters
  • Install/replace/repair drain and sewer
  • Install/replace/repair plumbing components
  • Emergency calls and after hour work
  • Ongoing training and certifications
  • Problem resolution
  • Ensuring quality work and cleanliness
  • Maintain customer loyalty
  • Communication with team members both internally and externally (other trade partners)
  • Attend regular team meetings to pursue innovative ideas for a progressive and bright future
  • Maintain clear and concise communication with customers
  • Maintain clean driving record
  • Obey, teach and enforce the Benjamin Franklin Plumbing Code of Ethics, Team Rules and Team Philosophy

employment-opportunities-image2Client Care Representative

  • Answer incoming client telephone calls
  • Ensure that each call is answered before the third ring and that the approved company greeting and script is followed
  • Assist with the supervision and dispatching of all scheduled service and maintenance calls to ensure maximum efficiency of scheduling
  • Notify clients about scheduled time windows and rescheduling
  • Debrief plumbers after each call
  • Obey, teach and enforce the Benjamin Franklin Code of Ethics, Team Rules and Team Philosophy

employment-opportunities-image3Dispatcher

  • Dispatch all service calls to ensure maximum scheduling efficiency
  • Manage the dispatch board to keep field personnel on the move
  • Notify clients about scheduled time windows and rescheduling
  • Communicate with the Purchasing and Warehouse Coordinator to help arrange efficient delivery of parts to the plumbers
  • Adhere to the Dispatching for Profits Priority Service Schedule, including the 10-28 dispatching system
  • Share responsibility to ensure that all plumbers arrive at their designated appointments ON TIME
  • Obey, teach and enforce the Benjamin Franklin Plumbing Code of Ethics, Team Rules and Team Philosophy

 

Are You Interested?

To express interest in an opportunity with Benjamin Franklin Plumbing, please fill out this form.

Benjamin Franklin Plumbing is an Equal Opportunity Employer

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OUR SERVICE AREA

Proudly serving NE Atlanta & surrounding counties including:

Banks County, GA
Barrow County, GA
Clarke County, GA
Dekalb County, GA
Forsyth County, GA
Fulton County, GA

Gwinnett County, GA
Hall County, GA
Jackson County, GA
Walton County, GA
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